Assistant Community Manager

JOB SUMMARY:

The Assistant Community Manager fully supports the Community Manager in all functions, and
is a training ground for promotion into property management. Assistant Community Managers
are responsible for a significant portion of the onsite accounting functions, as well as leasing
apartments. This position also fills the role of the person in charge when the primary manager is
not present. Some weekend and early evening shifts will be required.

SUPERVISES: None
SUPERVISED BY: Community Manager

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
The Assistant Community Manager fully supports the Community Manager in all functions, and
is a training ground for promotion into property management. Assistant Community Managers
are responsible for a significant portion of the onsite accounting functions, as well as leasing
apartments. This position also fills the role of the person in charge when the primary manager is
not present. Some weekend and early evening shifts will be required.
To assist the Community Manager with on-site operations, assigned job duties will include but
are not limited to the following:
• Assist the Community Manager in creating and maximizing income opportunities
through the efficient management of community operations
• Ensure adherence to all community policies and procedures
• Administer late and non-sufficient check charges
• Ensure accuracy and timeliness of bank deposits and computer data
• Generate and assist with preparation of any necessary reports
• Schedule necessary repairs and make-ready activities
• Supervise all on-site personnel in the absence of Community Manager or as
requested by the Community Manager
• Prepare payment of invoices for Community Manager’s approval
• Assist with rent collections targeting zero delinquencies each month
• Assist with community inspections as needed
• Assist with make-ready process as needed
• Prepare a monthly financial Delinquency Report
• Attempt to collect delinquent accounts in a timely and consistent manner
• Assist the Community Manager with training and overseeing the leasing team
• Support Leasing Consultants in the leasing of community residences and ensure
compliance with Fair Housing guidelines; verify potential resident applications
• Post rental collections, make bank deposits and oversee the administration of
accounting functions for the community

JOB DESCRIPTION – ASSISTANT COMMUNITY MANAGER
• Meet regularly with Community Manager and Regional Manager to discuss
community performance
• Conduct a monthly market survey and recommend pricing changes
• Maintain resident lease files and community computer records
• Other duties as assigned

EDUCATION, TRAINING AND EXPERIENCE:
High school diploma or general education degree (GED); or one to three years related
experience and/or training; or equivalent combination of education and experience. Some
experience working in property management or accounting background required. Preferred
skills include accounting, sales, customer service, strong computer literacy.

Typical Physical Demands
Must be able to lift and carry up to 40 pounds in various forms with or without assistance.
May be required to sit for extended periods while performing job functions, including work on
computers and other equipment. Required to stand and/or be in continuous motion for
extended periods of time while performing job functions that require physical endurance.
Must be able to climb stairs on a regular basis throughout the day, as well as be able to
frequently crouch, bend, kneel, stand and reach.
Typical Mental Demands
Must be capable of working under pressure while ensuring accuracy and meeting deadlines.
Must be able to speak, read, and write the English language in a professional, legible
manner in order to complete job assignments Must have strong organizational skills and the
ability to plan efficiently. Must be detail oriented and able to concentrate for extended
periods of time. Must possess, and be able to use and apply common sense understanding
and use good judgment on a daily basis. Must be able to work well with others. Must
possess excellent interpersonal skills, emotional stability, and personal maturity.

Other aspects
All employees are expected to do whatever is necessary to make Epoch Residential
successful. Epoch employees must follow requirements for training/development plans.
This job description is not all-inclusive. Any addition or deletion of duties may be changed at
any time by Epoch Residential. Receipt or possession of this job description does not
constitute a contract of employment.

Email resumes to wildflowermanager@epochonsite.com