In an effort to help members communicate with apartment residents during this unprecedented time, FAA created a
COVID-19 Resident FAQ template that can be customized to meet your property or company's needs.
This resource includes information regarding when residents can expect stimulus payments, the importance of communicating with management if they are experiencing a financial hardship due to COVID-19 and will not be able to pay rent, information about financial assistance, and much more. Note: We recommend you consult your local counsel for legal guidance prior to using this template.
We hope this document will be a useful resource for you and your team members. If you have any questions regarding this template, please email
amanda@faahq.org.
