RPM Careers: Hey Boomers, Here Come the Zoomers!

The generational gap will continue, so learn to build on differences.  

The generational battle in the workplace is becoming more evident. Some perceive Baby Boomers as the most dedicated and reliable generation, while others find Gen Z, also known as Zoomers, to be the most creative generation. In the middle we have Gen X and Millennials still fighting for their right to be heard. So, which generation makes for the best workforce?  

During the Apartmentalize 2024 session, “Hey Boomers, Here Come the Zoomers!,” panelists discussed the strengths each generation brings to the table and emphasized the value of multigenerational teams. 

It seems that older generations point the finger at the younger generations and vice versa. However, if the goal is to help a company achieve sustainable success, every generation that makes up the current workforce must come together and learn from one another. On average, five to six generations of workers will continue to be employed at the same time.  

“One size doesn’t fit all, we don’t want to generalize or stereotype an entire generation,” said Ivana Christman, Owner and President of Quest Holdings, LLC. “We want to be sure to understand the strengths of each generation and help them flourish in those areas. It’s important to have an inclusive and diverse workforce. There are so many positives to having multiple generations in your workforce, that’s what makes teams truly thrive.” 

A diverse workforce means that leaders must take the time to get to know and understand their associates. Kristin Tolliver, Senior Vice President of Human Resources for Thompson Thrift, has found tremendous value in prioritizing quarterly check-ins with her team, starting with the onboarding process. 

“When reviewing resumes, don’t assume an applicant’s disposition based on their generation,” Tolliver said. “Once you hire an associate, ask them questions, learn what motivates them and what may give them trouble. Have open conversations and get to know who you work with. Ask them what you, as a leader, can do better to help them be successful on a multigenerational team.”  

Fostering a collaborative team environment means that leaders must embrace generational differences and promote a mutual respect between associates of all ages. It shouldn’t be an “Us vs. Them” mentality but rather a learning experience that leads to collaborative solutions and lasting company success.  

“We have to actively listen to one another and not dismiss someone because they think differently,” said Tamera Greene, West Region Vice President of Community Management for Thompson Thrift. “Put yourself in other people’s shoes and meet them where they are. It comes down to this: Learn from one another, tailor your communication and don’t overlook the similarities. We are really more alike than we all think.” 

By welcoming and encouraging a multigenerational workforce, team leaders can cultivate an organization that experiences higher employee satisfaction, increased knowledge sharing and collaboration, improved company performance and enhanced overall team productivity. 

Andrew Ruhland is an Account Executive and Content Writer for LinnellTaylor Marketing.