January Membership Breakfast

Create and foster relationships with your internal and external customers (your colleagues and customers) for best results. Unleash the power of synergy with internal communication and work better together toward common goals.

• Build relationships through genuine interest using touch-points as opportunities
• Create service for customer satisfaction and retention
• Communicate better and listen to understand
• Harness the power of team synergy

Leah Brewer, NALP, CAM, is affectionately known as “The Leasing Queen” for her creativity in filling apartment vacancies in her 30+ years from a

leasing consultant to a consultant for leasing.
Leah established Full House Marketing® in 1995, 

supporting the apartment industry with the services that help apartments have their own “full house” through customized marketing, staffing and training solutions. Leah ensures that the skills she teaches have been tested and tried first-hand. Her humor and industry anecdotes, passionate presentations and learning activities inspire attendees to learn, believe, retain and implement successful new ideas. She is Faculty of the NAAEI and a frequent presenter at the annual NAA Conference.