November Membership Lunch
Santa Fe College Charles L. Blount Center
530 West University AvenueGainesville, FL 32601-5287
United States
Event Details
Join your NCFAA peers and industry friends for lunch to network and share ideas. We look forward to seeing you there live and in-person! Please use the link above to register and save your seat.
Lunch Topic: Your Customer Service Survival Guide: This training session will focus on providing great customer service & resident retention.
Let's face it, dealing with customers isn't easy. Staying motivated to give the best service you can, can be extremely challenging. And it can be extremely easy to experience customer service burnout.
Yet, if you want your work day to be easier, more peaceful, less stressful and more productive, giving amazing service to your customers is a MUST.
In this keynote you'll discover the big strategies that will help you stay motivated and help you work through any burnout you might be feeling, so that you can stay highly energized and empowered to give it your best every day ... so that you can achieve the success you desire in your career!
Rommel Anacan (Roe-mel Ana-kin) is obsessed about helping people create 
relationships that increase their influence and impact. He brings this passion and energy to events of all types and he has helped people worldwide harness the power of human connection so that they can achieve the success they desire.
Rommel has given keynotes and presented at world-class conferences nationally and internationally. He has spoken for leading companies and organizations such as Yardi Systems, Sabra Foods, Lincoln Military Housing, Fogelman Management, Bainbridge, Camden Property Trust, Flir Systems, IREM, Ellis Partners, Apartment SEO, Building Industry Association, Lincoln Property Company, Building Owners and Management Association, Atlantic-Pacific Companies, Bainbridge, Manufacturers and Food Service Industry, Pacific Coast Builders Conference, the National Apartment Association and many more.
Prior to founding his company, The Relationship Difference, in 2011, Rommel had a successful career in the multifamily housing industry. He worked at all levels of the industry from on-site to corporate and developed a reputation for solving common industry challenges in uncommon ways.
In 2017 Rommel became a member of the famed Apartment All-Stars team.
Learn more about Rommel at www.RommelAnacan.com
Attendee Agreement
By registering and attending any NCFAA class, meeting, or event you are agreeing to our Safety Liability Agreement. As deemed necessary, additional requirements will be added below:
- If you are sick, caring for an ill person, or may have recently been exposed to COVID-19 we ask that you stay home for self-quarantine.
- Wash your hands or use hand sanitizer often, especially after touching high traffic areas.
**Communicable diseases such as COVID-19 can be highly contagious viruses that pose inherent risks that cannot be fully eliminated regardless of care or precautions taken. As such, by participating in classes, meetings, or events hosted by NCFAA in any facility you hereby assert you do so voluntarily and that by participating you knowingly assume any and all risks related to COVID-19 or other communicable diseases.
For More Information:
Photo / Video Disclaimer:
We reserve the right to use photographs/videos taken at any event sponsored by the association without the express written permission of those included within the photograph/video. We may use the photograph/video in publications or other media material produced, used or contracted by association including, but not limited to: social media platforms, brochures, invitations, publications, magazines, television, website, etc.
Any person that does not wish to have their photo taken or distributed must contact the association and communicate, in writing, their intentions. These requests will be accomodated; however a photopgraph must be included for identification purposes (and will be held in confidence).